We'll be switching our mail system over to a new server in the next day or so and in the prep work we noticed a few accounts that still authenticate using an older username scheme. While I'll be notifying the individual customers I thought I'd post here too, just in case spam filters or other issues cause someone to miss the notification.

The change is quite simple. If your username in your mail program is not your full email address, you'll want to change it to be so. For example, if my username was listed as "thomas", I'd want to change it to "thomas@vpop.net".

We have links to tutorials for some of the more popular mail programs at the bottom of this page: http://www.vpop.net/?c=help8.html&l=help_left.html&m=help_menu.html

Thanks!
-tom