Our primary webserver, which handles the bulk of our customers, is offline as we reboot unexpectedly. When performing this sort of operation it can take up to 40 minutes to recover.

We're fielding calls as rapidly as possible but I wanted to let folks know that we are tackling the issue. Email and other services are unaffected.

My apologies for the outage and I'll post here again when things look to be stable.

Thanks,
-tom
[Update: 4:29pm] Things appear to be back to normal. Our apologies again for the outage. :(