After the reboot yesterday we apparently caused a problem for some customers which borke their ability to check email using POP3 clients such as Outlook or Thunderbird. The problem would have been encountered if your POP3 Incoming mail server was set to "mail.yourname.com" as opposed to "mail.vpop.net".
The issue has been resolved and I apologize to everyone affected. I'm catching up on returning the phone calls and emails now.
-tom
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Wednesday, January 16
Tuesday, January 15
by
Tom
on Tue 15 Jan 2008 11:42 AM PST
[Update 17:15 PST] Things look to be in good shape. Thanks for your patience!
-tom [Update 17:00 PST] Rebooting now. [Update 16:25 PST] We'll be rebooting in ~15 minutes. [Original] We need to reboot one of our mail servers due to a security issue that has been announced for its operating system. Not exactly sure of the time but will update here when we know specifically. Guessing 1.5 hours from now but need to wait for various "build" processes to complete. -tom |
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