Early this afternoon we had a problem accessing the database which handles the routing for our mail. The outage appears to have lasted for nearly an hour. The result of this outage is that mail sent to your domain at VPOP during this time was bounced back to the sender.
We do have multiple mail servers so that no single server can cause an outage of this nature but in this case mail did not get queued and was immediately bounced back to the sender. We are dealing with this issue now so that we do not see a similar problem in the future.
We understand how important mail is to each client and do not intend on being in this position again. My apologies for the outage.:(
Thank you,
-tom
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