Early this afternoon we had a problem accessing the database which handles the routing for our mail. The outage appears to have lasted for nearly an hour. The result of this outage is that mail sent to your domain at VPOP during this time was bounced back to the sender.
We do have multiple mail servers so that no single server can cause an outage of this nature but in this case mail did not get queued and was immediately bounced back to the sender. We are dealing with this issue now so that we do not see a similar problem in the future.
We understand how important mail is to each client and do not intend on being in this position again. My apologies for the outage.:(
Thank you,
-tom
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Friday, March 11
Thursday, March 3
by
Tom
on Thu 03 Mar 2005 01:11 PM PST
Today we had an outage which seems to have lasted appx. 20 minutes. This affected a core server for many web sites hosted by VPOP. The problem was related to human error (menaning, me) while managing the system. Affected system: ring.vpop.net
The outage was related to serving web sites and providing email access to many customers. My apologies for the delay and downtime.:( Thanks, Tom McDonald, President |
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