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View Article  Webserver Offline
A primary webserver is offline (ring.vpop.net) and is being worked on. I hope to have it back up in the next 15 minutes or so.

[UPDATE 3:10am] We're back up though it took a bit longer than expected.:(

Thanks,
-tom
View Article  Webserver problem continues
The same webserver is having issues again. We've been working on the problem but have yet to get it resolved. I'll post here again as information is available. My apologies for the delay in getting this noticed posted late. :(
-tom

[UPDATE:] The system is back up for now but it appears that we are having an intermittent hardware problem. We should be replacing the hardware late this morning. I post to this area when I have a firm time.

[UPDATE:] The system is still having problems and needs to be taken down again. More updates shortly...

[UPDATE:] We're up and running for the moment but will have to take the system down again in the late morning to replace the hardware.

[UPDATE 11:48am:] We will be doing a quick reboot at noon to put us in a better position to replace our hardware and gather additional information. We should see appx. 12 minutes of downtime during this procedure.

[UPDATE 2pm:] The previous reboot ended up taking appx. 4 minutes. We're in much better shape but still have some testing to do which will require some downtime for reboots. We plan on initiating these late tonight so as to minimize the general impact on things. We should all wake up to a more permanent solution to the problems we've seen today.

Once again, my apologies for the outage and extra work these outages must cause you as a result.
-tom
View Article  Webserver problem
A primary webserver stopped responding at appx. 11:35 this evening and we were forced to reboot it. It is on its way back up though the file system checks will take 20 minutes or so to complete before it is fully operational. More details shortly.

[UPDATE 12:15] The server is up and running normally now. We're investigating the issue further as I type this message.